If you're unhappy with a product you've received from us, you can return the product to us within 14 days for a full refund if the product is unused.
To request a return or exchange, please complete the Returns and Exchanges form enclosed in your parcel and follow the steps outlined on the form. If you have lost or misplaced your Returns form, please email Customer Services for a replacement.
Products are returned at your own expense. You can find full details of our cancellation and returns terms in the Terms & Conditions section of our website.